Eliminating IT Service Frustration Finally and Forever Since 2003.
Get 2 free hours of service with On Call Computer Solutions, LLC.

Get 2 free hours of service with On Call Computer Solutions, LLC.Get 2 Hours of Service Free!

  • As a prospective client, I’d like to give you 2 FREE Hours of Computer Support, IT Consulting, Internet Marketing Consulting, or a Network Assessment as a get to know us offer. With this free support, you can get any of these nagging computer problems fixed for FREE:

    • Computer network crashes constantly
    • Slow speed and performance
    • Printers not working right
    • Applications giving you error messages, hanging up, or suddenly crashing
    • Internet is down (single user or company-wide outage)
    • 2nd opinion on a server install or pricing
    • Can’t send or receive e-mail
    • Can’t setup that “cool new gadget”, iPhone or Droid
    • Possible virus infection (single machine or company-wide)
    • Your website isn’t bringing you tons of well qualified leads… or maybe you don’t even have a website?!
    • Constant pop-up ads and spam or weird messages
    • Everything is all screwed up
    • Your employees are griping that they cannot work
    • You’re worried that your network is just not secure
    • You don’t know when the last time was you actually backed up your data or did a test restore to see if your data backup actually works!!

    Fine print: There is NO obligation to purchase anything or to ever use our services again.

  • Please, fill the form below and click 'Send'. Our specialist will contact you shortly.

    Your Name *
    Please let us know your name.
    Your Email *
    Please let us know your email address.
    Phone *
    Missing or incorrect phone #, use numbers only
    Invalid Input
    My greatest concern is:
    Invalid Input

    Please, check "I'm not a robot"

    Remember there is NO obligation to buy or commit to anything.
    We are confident that we can help solving your IT problems.

Prime Factors to Consider to Choose Right IT Services and Support Provider in Virginia Beach

Making a selection of IT services and support provider can be a challenge. With so many service provider on the market, this becomes a real task, let alone confusing. Keeping this point in mind, you have to extra cautious while choosing an IT services and support provider.

There are a few important factors which can help guide you to choosing a provider and partner for your IT services and support requirements.

First comes the business focus. This is the most important factor by far. You have to understand that if the provider really understands your business, if they know how you work, how your customers find you and how you meet their needs. When you get their answers and you are satisfied with them, you may take one step forward for the next check of other factors.

While talking to your IT service and support provider, you should insist on talking in purely business terms. You should explain the issues you face, or the outcomes you want to achieve, without even referring to software.

Then comes the support areas. Check out the most important IT services and support in Virginia Beach area. They include as follows:

Server support

Data backup solutions

Cloud Solutions

Email and Spam Solutions

Website Design

Voice over IP Telephony Solutions

Computer Repair

Internet Marketing

Managed IT Services: This is one of the most vital service requirements any leading IT services and support VA should provide and focus intelligently. By providing this service, it is attempted to keep an organization running smoothly day in and day out. For this, a wide array of outsourced IT services and outsourced solutions is provided. This service ensures higher levels of reliability, stability, security, and an overall improved IT experience every day. It combines many best in class solutions, aiming to reduce downtime dramatically plus saving client’s investment through cost-effective scalable IT service Virginia Beach. There should a solution which must allow you to talk to your IT service Virginia Beach provider in the face of any issue, fast, safely and securely.

Among various important factors, there is one that is very vital and it is about data backup solutions. Given any disaster, it becomes inevitable data is restored reliably and accessed fast and safely. Check if the provider has this setup and capability to provide you. One must know that consequence of data loss, even a small one, tends to cost one tens of thousands of dollars or more and it can be easily avoidable when you have a reliable service provider.

Apart from service and support type factors, there is one thing to factor in for you. That is cultural fit. It is more to business focus than just the nuts and bolts of operational detail. The service provider should know about the new IT systems, and how they are offering the right level of IT support.

If you require IT services and support VA at the best and reasonable prices with favorable SLA, contact here a renowned IT service Virginia Beach provider.


Visuals speak and good visuals attract. Visuals have more powerful than anything on a website. Everything becomes insignificant without good and fecund visuals. However, there are exceptions too, but that is a rare case. The reality is, until a website has that attraction capacity visually, it does not stand competitive. That a good and meaningful website design carries along and transforms even a small initiative worldwide.

Do you dream that big for your website? Then, make sure to have a website visually worthwhile and original first.

As web design services play an important role in every business goal aiming to reach a target audience globally and generate potential leads, it is imperative for you to hire professional web design company. That should specialize in building an impressive and a user-friendly website, plus in undertaking the task of promoting it on the Internet world.

There is an experienced and specialist web design service company in Virginia, which serves businesses of varied sectors in multiple ways. Some of their major services include:

· Website design

· Graphic design

· Website development

· Photography

· Technical writing

· Search Engine Optimization

Their web design services include everything about a website from the scratch and that they will meet all of your business website requirements. Most businesses require superior solutions for website optimization, e-commerce, content supervision, interactive consumer systems, company mechanization, customer web portals, CRM systems, and online record systems. They provide all of them, which means their services are comprehensive and you will find all web design services under one umbrella.

One should first of all decide that only a professional, skilled, and experienced web design service provider in Virginia will be hire. It is because this will be the foremost step towards positioning your business forth in the web world. The benefit of taking their services is that your website will be created according to your specifications and exact requirements. This will meet your online business objectives, which is very important. A reputed and reliable web design service in Virginia will be, therefore, your search imperativeness. A multimedia presentation will be your prerequisite before finalizing the deal of web design. It will help you understand their skills and experiences.

The main goal of hiring expert web design service provider is that they work to build online presence of your brand and make it noticeable among your target audience. While intending to introduce a unique website or trying to renew the ex-site for enhanced client coverage, nothing can be better than obtaining proficiently excelled web services. Keep it in mind that a specialist web design service provider in Virginia will always come up to you with novel web design ideas and must meet their client website requirements exactly in the budget.

You may take references from your known persons or browse the Internet to find out expert, reputed and professional web design service Virginia Company that must promise result-driven web design services. Anyway, you may check out profile of this web design service Virginia provider until you find out one.

Top 3 IT Services by the Best IT Service Companies in Virginia

Are you trying to elevate and improve the efficiency of your IT department? Then, you should go for managed IT services as a solution for you.

Let’s explain. In the face of your need for an IT support, you will most likely choose an in-house support. This is a burden, which you can avert by choosing one of the three IT support categories. They are on-call, remote desktop, and managed IT services.

1. On-call IT Services: If you speak to an IT expert about a certain application which your business relies on, you will understand in-depth knowledge about the application. Hire them for their knowledge and expertise. They can give you guidelines about how to go ahead with your current application. Most organizations count on popular applications such as the Microsoft Office suite, Adobe, etc. About these software applications, you can get their on-call IT support in case you get stuck anywhere using their applications. These two software companies make extra money selling their users their help.

On-call IT support services are found specializing in dealing with hardware. Their IT professionals would come to your office to diagnose your PC or other computer hardware. Your network equipment, printers, etc. will be check by them.

The good thing about these best IT services companies is they send in their trained IT professionals with whom you can have interaction – the human interaction. You will speak to a person, who will talk to you about the issue and visit your office.

2. Remote Desktop: What is remote desktop IT service actually? It is when a person lets a support company connect to his or her PC over the internet. How will they give support to you? They will perform jobs such as updating software, checking computer’s security for you, etc.

The good aspect of this remote desktop IT service is you don’t need to talk to a support person on a voice call in many cases. The remote technicians will connect to your PC and work, as if they were sitting in front of it. If you keep watching closely on how they are working, you will come to learn a few things. By doing so, they can fix some hardware problems by updating drivers. The interesting thing about this service is the remote technicians (as their name goes by) don’t actually visit you in person. Many of people though find this as a limited option when it comes to diagnosing hardware problems.

3. Managed IT: Managed service providers or MSPs sell far more extensive remote desktop support. In place of an in-house IT staff, you will be having your own business IT employees, by hiring an MSP. They will assist you with your IT requirements. There are a few best IT services companies in Virginia who can deliver the exactly perfect solutions you are in need of. They can fix your IT problems while preventing anything bad happening to your business’ IT. They base their business model on the cloud and remote access.

How to work remotely with piece of mind

In this day and age the idea of working remotely seems to be the norm for many business people. Yet, the dangers of opening up your network to outside access could not be more real. Crypto locker viruses, torjan horses, and hacking are just the beginning of a wide range of problems your network is opened up to when you take the plunge into operating remotely. Fortunately, there are secure and compliant methods for working remotely that can significantly limit any dangers involved.

To start with, we always recommend an enterprise grade firewall with active packet inspection that has a built in network anti-virus component as well as a web filter. This must have piece of network security is the cornerstone to safely operating remotely. Without this kind of firewall you could be subject to unfiltered, un-logged access into your servers and computers. With it, you can precisely control access in and out.

Next, we recommend a comprehensive managed anti-virus component with remote monitoring always be deployed on any computers being accessed remotely and accessing computers in your office. This ensures that any possible virus infection as minimal chance of transitioning or even occurring.

Finally, if you need to have access via Windows RDP (Remote Desktop Protocol), we always recommend an RDP brute force blocking tool. Because brute force password attempts are so common you must protect yourself from this specific kind of attack with a purpose built tool.

What Is Your Tolerance For Down Time During A Backup Recovery?

Imagine this... your server goes down and you call your IT company to see what's wrong. They tell you "it appears to be a problem with the servers hard drives and they are going to have to be replaced... but don't worry, it's under warranty and the Dell Guy will be there with the part tomorrow."

This scenario is extremely common, especially in smaller businesses with only one two or three servers and no backup equipment on hand (who has budget for double the equipment?). So now what?

To start, you are now down for the rest of the day waiting on the replacement parts. OK you say, no problem. I can handle a few hours of down time and its not terribly far away from the end of the day anyway. Then tomorrow comes. In the early afternoon the UPS drivers shows up with the over night package and Hallelujah! We're ready to rock and roll. The IT Guys show up an hour later and jump into action. After two more hours the server is all buttoned up and on but you are told that because of the drive replacement a full backup restore will have to be performed. This action will take between 8-12 hours to complete.

Day 3 starts with the technician coming in to see if the restore completed successfully. Luckily, it did! With a few more hours and a few more tweaks, everything is back to normal... or as normal as it was 3 days ago.

With so many organizations these days having hundreds of gigabytes of data stored on their servers the average time to recover from even simple disasters has sky rocketed from hours to days. Yet more and more businesses and non-profits rely on their computer networks for everything! Payroll, sales, services, product distribution, client communication. Everything relies on these computers. When they are down, the organization quickly loses thousands of dollars in lost billing, productivity, sales, reputation, and more. In fact, multiply your entire staff's hourly rate by 24 business hours and that is the average amount of time you will be paying them to sit around and do nothing while the backup is recovered. Even a single incident across a 5 year time frame easily justifies a more intelligent solution than the typical backups most organizations have in place today (if they even have backup!).

Enter The Business Continuity Solution

With hundreds of organizations supported across the United States On Call has the experience to know that some organizations just can't be down. The question to ask is "What is your tolerance to being down?" Is it days? Is it hours? Is it none at all? If you have asked yourself this question and the answer is something less than days then the answer you may be looking for could be a Business Continuity Solution from On Call. More than a backup, Our solutions can take snap shots of your critical servers and computers every hour (or even in real time!) and store them both locally and in the cloud. If there is ever an issue with your hardware (and statistics show there will be within 5 years for most servers) simply have us flip the switch and a virtualized version of your server or work station can be running within minutes and in some cases even seconds. Off site backup in case the building burns down? We've got that covered to with daily uploads of your backup to our east and west coast cloud data centers we can spin you up virtually no matter what happened. All of this is also monitored 24 hours a day by our team of backup operators to ensure that your backup is always running smoothly and there is never a surprise.

Without anyone's pants on fire, we can then order parts, fix your old server or workstation, and then at a scheduled time in off hours push the current working server back over to your old fixed hardware to have you permanently backup and running with no down time. Seem like a pipe dream? Seem expensive? On Call has figured out ways to bring this enterprise backup and disaster recovery solution down to a price that makes sense for small businesses. The best part? Total piece of mind to know that you will never again experience a costly outage or be down. How's that for piece of mind!
  • 1
  • 2

Confused About Choosing An IT Service Provider?

What every business owner must know about chosing computer it guy

Are you researching IT companies and struggling to figure out the difference between them in order to make the right decision? We feel your pain.

After serving thousands of business clients through more than a decade we have learned that it is hard to know how to tell what provider will be great and what provider could lead to disaster later.

President and CEO of On Call Computer Solutions, Michael Frieder, has authored what is considered by many as the definitive guide to choosing the right computer services company for your organization. Having built and run one of the most successful IT Management Firms for small business on the east coast, Michael personally gives his recommendations from the inside on what to look for in your next service provider. He will show you how to shop like a pro and know the difference between who will do a great job at managing your technology and warning signs to watch out for that your provider may be an amateur leading you to disaster and down time later. Want to learn more? Click here to learn how to get a free electronic copy right now...

Grab your copy

We Are Proud To Partner With The Best Companies In Technology

  • Cisco Systems Registered Partner
  • Microsoft Small Business Specialist
  • Dell Federal Premier Partner
  • Rackspace Partner
  • Polycom Phones Partner
  • Freedom IQ VoIP Telephones Partner
  • VMWare Partner Professional
  • Godaddy Premier Partner and Office 365 Partner Provider
    Subscribe to our newsletter and receive promotions and other sales.